Thank you for your patience as we took time to bond with our new little arrival! We are beginning to open up the shop for orders in small phases to ease ourselves in! Please read below to see the plan!
Phase ONE: RTS sale will happen JAN 14 2PM PST. If you are order, please be aware of turnaround times on these products here.
Phase TWO: Once everything from the RTS has shipped, we will take custom orders for STAMPED necklaces ONLY. We will include our new calligraphy font as well. Please note that there is no set date for the beginning of phase 2 yet. It will depend on how fast we can get the RTS items out and prepare for phase 2. To get updates and exclusive access, please sign up here.
Phase THREE: Once CUSTOM stamped necklaces have shipped, we will open up for NESTS! You can order custom nests! Pick anywhere from 1-15 or MORE eggs! Please note that there is no set date for the beginning of phase 3 yet. It will depend on how fast we can get orders out from the last phase. To get updates and exclusive access, please sign up here.
Once all nests has shipped, we will set an opening date and this time, we will open up for EVERYTHING. Please note that there is no set date for the beginning of this phase yet. It will depend on how fast we get orders out from the last phase. To get updates and exclusive access, please sign up here.
To get EARLY ACCESS:
Subscribers will get FIRST ACCESS to each phase. Site will be only accessible with a password for first 15 mins-We may only open 48 hrs at a time! To sign up, please go here.
OPENING DATES & CLOSING PERIODS
Due to high order volume, Mint & Birch is unable to stay open 24/7. We usually receive hundreds of orders when we open, so we need to cap our order limit and take orders in batches. So, how we usually do this is open for about 48 hours, and close for about 2 weeks to work on your orders, ship them, and reopen again for the next batch of orders. We understand that because of this, it may be difficult to order. I know it can be frustrating. I’ve even had someone take one of my photos, crop my watermark out and ask others to replicate my work because they didn’t want to wait. Someone tagged me in the post and I was very sad to see that they had used my photo and work in such a way. I’ve since added uncropppable watermarks.
However, we have made a commitment to being a handmade shop, creating small batch, unique, special jewellery. We are committed to being a small handmade business, creating unique and special small-batch jewellery that is not mass manufactured. Therefore, by nature, our turnaround times will always be a little longer than big box department stores, as we place much value on hand packaging every order with care and attention to detail. Because of this, and our commitment to pay attention to detail to each order, we need to open & close for batches, as we believe that each and every item is special to the person who is receiving it!
-OUR PROMISE TO YOU-
Will we open 24/7 or will we resume with our 48 hour openings and 2 week break to fulfill orders, you ask? I’m not sure yet. It depends on order volume, if baby will allow me to work, how much help I can get with packaging, etc. I am committed to product quality, and I’ll always be the one stamping and weaving your necklaces. I know it may be hard to place an order but I’m worth the wait, I promise! I can’t wait to start taking customs again! Thank you for sticking with me as I navigate this new routine of running a business with a baby who does not like to be away from her mama! My babies are always going to be my priority, but my customers are also very important to me and I’m figuring out a way to take orders in a way that I will always be able deliver on my promises to you! Though we had a rough birth, I was still able to ship everything out from the last opening as scheduled thanks to help of friends! It’s important for me to always keep my promises to my customers! If you’re curious about turnaround time and what I promise, please take a peek at the policies section on our site